Whether you’re a mom-and-pop cafe, a restaurant franchise or a grocery chain, it’s likely that more and more of your business will take place online. According to Statista, ecommerce in food delivery alone is has a projected compound annual growth rate (CAGR) of 23.8% between now and 2022. That’s not counting the 11.8% CAGR expected from other areas such as grocery sales. As retailers adapt their business models for ecommerce and mobile shopping, scammers have followed suit, developing methods ranging from simple promo abuse to sophisticated account takeovers. Since the food industry more than most others is under constant pressure to deliver high levels of service with speed and accuracy, it is especially vulnerable to fraudsters. While other industries seek to finesse same-day delivery, grocers often have to have their orders completed and shipped in an hour, while restaurants get even less time (unless you enjoy cold pizza). Merchants thus have to make instant decisions about the legitimacy of a purchase or they risk upsetting their customers, a task made more difficult if their fraud prevention system is inefficient. Click "read more" below for additional information.
Chief executive officers of 51 businesses, including AT&T, Amazon, Comcast and the Interpublic Group, are calling for Congress to pass a federal privacy law that would preempt state laws, including new measures in California.
“Consumers should not and cannot be expected to understand rules that may change depending upon the state in which they reside, the state in which they are accessing the internet, and the state in which the company’s operation is providing those resources or services,” the CEOs say in a letter sent Tuesday to leaders of the House and Senate. “Now is the time for Congress to act and ensure that consumers are not faced with confusion about their rights and protections based on a patchwork of inconsistent state laws.”
The company executives say they are supporting an approach outlined last year by the Business Roundtable, an organization representing more than 200 CEOs. That group’s approach would give consumers the right to wield some control over “personal data,” but defines that term as “data that is held by the organization and identifies or is identifiable to a natural, individual person.”
more at: https://www.mediapost.com/publications/article/340504/att-comcast-amazon-and-others-ask-congress-to-o.html