LSC Communications Expands Relationship with Workman Publishing to Include End-to-End Order-to-Cash & Digital Content Management Services
LSC Communications announced a multi-year agreement with Workman Publishing that renews and expands the companies’ relationship. In addition to renewing its printing, warehousing, fulfillment and distribution services, LSC will provide Workman with end-to-end Order-to-Cash (“OTC”) services. LSC’s OTC platform includes customer service, order and credit management, invoicing, cash application, and dispute resolution, as well as sales and inventory analysis reporting. Workman will also join LSC’s digital content management platform Harvest, which provides publishers with opportunities to increase ebook sales through online marketplace monitoring, sales analysis & keyword generation. The relationship between Workman and LSC goes back more than forty years. Since 1973, LSC (originally through Banta/RR Donnelley) has been Workman’s largest print vendor, responding with tremendous creativity to Workman’s needs for unusual formats and display ideas. In 1978 it also became Workman’s warehousing and distribution partner. Click Read More below for additional information.