Before the era of online shopping, the department store Sears published its first holiday catalog in 1934. It started a tradition of kids circling pictures of toys they wanted from Santa and had adults bookmarking jewelry, appliances and more gift ideas. The nostalgic trend is being kept alive after Amazon began sending out its own toy catalogue in 2018 and is bringing it back this year. NBC’s Harry Smith reports in this week’s Sunday Spotlight.
more at: https://www.today.com/video/holiday-store-catalogs-are-returning-reviving-a-classic-tradition-127345733612
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Passed (in France) in 2020, the Anti-Waste Law For A Circular Economy (AGEC) dictates that receipts will be printed at the customer’s request, except in special circumstances. Since then, several “start-ups” have aligned themselves to electronic receipts. Taking advantage of the new law, which has been postponed several times, they have developed communication campaigns highlighting the environmental interest of not using paper receipts. Faced with this flood of greenwashing, Two Sides France submitted two case complaints that seemed fitting for the Advertising Ethics Jury. On January 31st 2024, the jury agreed with Two Sides on those cases. Aside from the fact that it’s hard to see how, if a consumer doesn’t need a paper ticket, giving them a digital ticket would be more virtuous, the communications from these companies frequently resort to clichés commonly employed to endorse digital “solutions.” Consequently, an excess of statements has emerged featuring generic ideas and sweeping statements praising the merits of avoiding paper, while omitting the environmental consequences of digital alternatives, claiming forest conservation, and asserting the positive aspects of an eco-friendly digital receipt allegedly in compliance with the above mentioned AGEC law.
Urban Outfitters, Inc. announced net income of $29 million and $1 million for the three months and year ended January 31, 2021, respectively. Total Company net sales for the three months ended January 31, 2021, decreased 6.9% over the same period last year to $1.09 billion. Comparable Retail segment net sales decreased 7% due to negative retail store net sales as stronger conversion rates could not offset the reduced store traffic caused by the coronavirus pandemic and related occupancy restrictions. Lower store net sales were partially offset by strong double-digit growth in digital channel sales. By brand, comparable Retail segment net sales increased 6% at Free People and decreased 6% at Urban Outfitters and 11% at the Anthropologie Group. Wholesale segment net sales decreased 7%. For the year ended January 31, 2021, total Company net sales decreased 13.4% over the same period last year. Comparable Retail segment net sales decreased 11%, driven by negative retail store net sales due to mandated store closures as a result of the coronavirus pandemic and lower store productivity once opened, partially offset by strong double-digit growth in digital channel sales. Wholesale segment net sales decreased 40%.
During this quarter we continued our aggressive efforts to stabilize service, implement necessary network initiatives, reduce costs, grow volume and revenue, and lead change both internally and externally. We addressed local pockets of deficient performance and made improvements. We expect these improvements to continue in the coming weeks. Despite significant weather events, service performance for market-dominant and competitive products improved when compared to last quarter — with 60 percent of market-dominant volume delivered early and 95 percent of volume delivered within a day of its service standard. And I’m happy to say, on average, our customers still receive their mail and packages in less than three days. These improvements are attributed to our focused persistence and cross-functional engagement, in areas where performance does not meet our high expectations.