As digital avenues have become more popular among today’s consumers (and as a result among marketers and advertisers), an interesting trend has emerged over the last few years. Direct mail – flyers, coupons, postcards, catalogs, etc. – has seen a resurgence in its effectiveness and its ability to connect brands with consumers, grab their attention, and drive purchases and engagements. Recent research has shown that consumers are engaging with direct mail marketing materials at much higher rates than with digital marketing assets, and that those engagements are leading to higher response rates and purchases. Mail catalogs in particular have seen a huge boost in their overall response rate, reportedly increasing by 170% from 2004 to 2018 according to the Association of National Advertisers. And rather surprisingly, mail catalogs seem to be popular with Millennials despite their digital upbringings. Perhaps it’s because there were nearly 294 billion emails sent per day in 2019, with that number projected to steadily grow over the next several years. Or maybe it’s because consumers are starting to feel a little creeped out by the hyper-personalized digital ads they’re receiving as they visit their favorite websites and social media platforms. Regardless of why consumers continue to embrace physical catalogs, (digital fatigue, privacy concerns, nostalgia, or something else entirely), an increasing number of retailers are taking notice and taking action.
If you hadn't noticed, the world is changing. People are looking for brands that can make their lives easier, more joyful, and somehow better. From a marketing perspective, now is the perfect time to review everything. How can your brand improve? What are some ways to increase your ROI? How can you stand out and be relevant when the world is upside-down? We've seen what's been working for other brands, and we can help. For a limited time only, we've put together some special offers to move your brand forward. go to: https://www.jschmid.com/special-offers-video/
We’ve just wrapped up our 8-part blog series on “Breakthrough Creative.” Hopefully, we’ve given you ideas and examples of how to improve your brand’s creative efforts—from storytelling techniques, to tips on photography and copywriting, to research, to better use of data. I understand all too well that the hardest part is yet to come—actually putting these ideas into action. Actually doing the work and investing the time, energy and money to get it right are easier said than done. So, now that we’ve armed you with some pointers on the things to do, I thought I’d give you some advice on what NOT to do. Here are three traps to avoid which will ultimately affect a healthy ROI. Learn what NOT to do at: https://www.jschmid.com/blog/breakthrough-creative-creative-killers/
The DMA Print Council has selected Sarah Burns, Head of Media Solutions at Edit, as its new Deputy Chair. It’s the second consecutive appointment to Deputy Chair that the UK’s leading intelligence body for print media has made from Edit. Burns enters the role with 10 years of experience in print media and a strong focus on creating sustainable print marketing. Speaking about Burns’s appointment, Chair of the DMA Print Council Alistair Ezzy said: “I am pleased to announce that Sarah Burns has joined the Print Council as Deputy Chair. Sarah will bring with her a wealth of knowledge in addition to her unbridled enthusiasm. I am looking forward to working with Sarah and putting the print channels back on the agenda by demonstrating their effectiveness, engagement and ability to integrate with other media.”
One day three statisticians went hunting in Maine. Out overlooking an open meadow, they spotted a deer, and the first one took a careful shot but missed by a yard to the left. Miraculously the deer never moved, allowing the second to take his shot, this time missing by a yard to the right. The third took his turn to aim and – BINGO! “We got it!” exclaimed the third with high fives all around. The marketing planning process can seem precisely like this, and people remember the misses more than anything. Sales and customer growth forecasting is complicated under the best of circumstances, and when planning for 2021, we’re all in for some difficult challenges. One basic principle of forecasting is to plan for normalcy, but this year was anything but typical, and there is still a great deal of uncertainty ahead. Several years ago, when we had more human interaction with our peers, I remember my colleague Matt Morton referencing the planning process as being “a bit of alchemy,” which stuck with me. I thought that was a great way to put it. Naturally, we’ll have previous results from which to work, but the real skill involves the ability to make sound assumptions for planning purposes. Get more at: https://cohereone.com/planning-in-chaos/?utm_medium=email&_hsmi=99162426&_hsenc=p2ANqtz-8Fe-e-x7FfpLs6vHkNUBAT-Qiz-lHoetPkpZ3bUZ_E7KVhQoQauWC908pY6r9_kJQFD3RcOl6hkg75lneVJTRK4snWbCwo_yJaUHmecdx01klgoPY&utm_content=99162426&utm_source=hs_email
Adobe announced it has entered into a definitive agreement to acquire Workfront, the leading work management platform for marketers, for $1.5 billion, subject to customary purchase price adjustments. With more than 3,000 customers and one million users, Workfront is the solution marketers rely on every day to efficiently manage content, plan and track marketing campaigns, and execute complex workflows across teams. Adobe solutions are at the nexus of creativity and customer experience management and mission-critical to marketers, creatives, analysts, and now, operations managers. Adobe Creative Cloud provides the world’s best creative apps and services to everyone, from students, to social media influencers, to professional photographers, filmmakers, and designers. Adobe Experience Cloud is the most comprehensive solution for content and commerce, customer journey management, and customer data and insights, all built on an open platform, enabling businesses of every size across every industry to deliver exceptional customer experiences at scale.
You’ve planned the photoshoot down to the tiniest detail. You’ve carefully selected the merchandise. You’ve agonized over the creative concepts. Every email, every landing page, every catalog page looks better than ever! But what if I told you that each of these could work even harder. When you combine data insights with creative, the whole becomes greater than the sum of the parts. Here are a few ideas for making smart, data-driven decisions to inform creative: https://www.jschmid.com/blog/breakthrough-creative-get-creative-with-data/
Covid-19 has changed consumer behaviour – perhaps forever. People are spending more time at home and this trend is set to continue. The way we consume media and the way brands build trust and drive customer action has also changed. It has never been more important for brands to build deeper, more engaging relationships with their customers. The latest insights, from Royal Mail Market Reach and JICMAIL, reveals the vital role physical mail is playing in a disrupted media landscape. During the initial lockdown, a record 96% of all mail was engaged with. Frequency of exposure to mail was at its highest ever recorded by JICMAIL and mail-driven online behaviour has increased by 70%*. The free guide is packed full of insight, stats, infographics, useful content, resources and tips on how to deliver effective and measurable direct mail campaigns to drive ROI for your business.
With mail volume down overall, marketers are reporting less competition and higher response rates with their direct mail and catalog campaigns. As more people stay (and shop) at home, each direct mail piece is being seen by more people in the household, and consumer catalog businesses are welcoming a significant increase in response, with many struggling to meet demand, writes Stephen Lett in Total Retail. Lett believes this favored status for catalogs and direct mail is likely to continue long after our current pandemic lifestyle is lifted. “Consumers are likely not to rush back to bars, restaurants, retail stores, etc., even when there’s a medically accepted vaccine. Many will remain cautious, adopting a wait-and-see attitude,” he writes. “Others will be set in new ways of functioning. They have adapted to a new and safer or more cautious way of living their everyday lives. The transition back to pre-COVID ways of doing things won’t be like flipping a light switch.”
Marketers and their creative partners know there is no sure thing when it comes to marketing. They spend resources creating assets; producing images and messages hoping to drive success for their brands. No matter the category, competition is always fierce and consumers have become increasingly fickle when it comes to their brand preferences. The pandemic has presented new challenges for marketers. With non-essential stores closed or closing, many retail brands have had to play catch up by creating or significantly increasing their digital presence as customers’ traditional shopping patterns adapt to this “new normal.” Brands and creative agencies are constantly looking for ways to improve their odds of success in today’s evolving marketplace. Research can certainly play an important role in this quest. Successful campaigns start with the answers to three critical questions: *What do your customers really want and need? *Do your customers believe your product meets those wants and needs? *What do your customers need to see/hear to convince them that your product is the right choice? read more at: https://www.jschmid.com/blog/breakthrough-creative-research/