Mail center professionals, who already operate in a challenging business environment, are increasingly faced with the task of responding to the popular, but scientifically flawed narrative that the paper critical to their operations is somehow environmentally unsustainable. If this describes you, then Ben Franklin, father of the Postal Service and first U.S. postmaster general, offers some sage advice: “An investment in knowledge pays the best interest.”
In our increasingly digital world, knowledge – knowing the facts about the unique sustainability of paper – is a potent antidote to the common environmental myths used to justify replacing paper mail with electronic communications: that paper production and use destroys forests, is a major contributor to climate change, consumes enormous amounts of water and generates excessive amounts of waste.
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