Book publishers are giving an advance review of the industry’s future, and it looks a lot like the past. After a decade of technological upheaval and lackluster growth, executives at the top four U.S. consumer book publishers say they are done relying on newfangled formats to boost growth. It has been nearly 10 years since Amazon.com Inc. introduced its Kindle e-book reader amid the financial crisis, destabilizing publishers and challenging their well-honed business models. Now, e-book sales are on the decline, making up a fraction of publishers’ revenue, and traditional book sales are rising. The consumer books industry is enjoying steady growth in the U.S., with total revenue increasing about 5% from 2013 to 2016, according to the Association of American Publishers. Executives gathered in Frankfurt for the industry’s biggest trade fair said they are returning to fundamentals: buying and printing books that readers want to buy—and they are streamlining their businesses to get them out faster than ever before. It is about “knowing what [readers] want,” said Markus Dohle, chief executive of Bertelsmann SE and Pearson PLC’s joint venture Penguin Random House, “to drive demand at scale.” Click Read More below for additional information.
The following Joint Statement was issued by:
Postmaster General and Chief Executive Officer Louis DeJoy
Fred Rolando, President of the National Association of Letter Carriers
Paul Hogrogian, National President of the National Postal Mail Handlers Union
Daniel Heins, National President of the United Postmasters and Managers of America
Mark Dimondstein, President, American Postal Workers Union
Ronnie Stutts, President National Rural Letter Carriers’ Association
Brian Wagner, President National Association of Postal Supervisors
“Recognizing that issues in certain facilities across the country continue to hamper service performance, we have come together to form a National Joint Task Force on Service Performance to identify and craft solutions to improve service at specific locations within the network. Members of the Joint Task Force will work together on making necessary changes to strengthen service reliability, share best practices and stay vigilant to any emerging issues.
The National Task Force will also ensure resources are allocated, lines of communication are open and concerns that are not resolved locally are escalated quickly.
Maintaining strong service performance is a process, not a destination; through weather, natural disasters and a holiday season in the midst of a pandemic. Mail never stops flowing through our system. If bottlenecks occur it can have a cascading impact on the network. Addressing issues early can make all the difference.”
The National Task Force held their first meeting on March 22.