U.S. Postal Service Launches Service Performance Dashboard

The U.S. Postal Service today launched an online service performance dashboard, consistent with one of the operational reforms included in the Postal Service Reform Act.

After prompting users to enter only a ZIP Code, the website provides customers with a variety of useful information, including the percentage of on-time delivery for specific mail and shipping products in each USPS district. This data, updated weekly, is based on scans collected when mail enters the network, during processing and at the point of delivery.

The dashboard is available at https://about.usps.com/what/performance/service-performance/external-service-measurement.htm.

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