USPS Highest Service Performance Scores Across All Mail Categories Since Pre-2021 Holiday Season

The United States Postal Service reported new delivery performance metrics for the fiscal second quarter dating from Jan. 1 through Mar. 25. Weekly service performance scores have improved for consecutive 4 weeks as the Postal Service continues its top-down focus on operational precision across the postal network to improve delivery reliability. For the week ending Mar. 25, service performance scores for First-Class Mail, Marketing Mail and Periodicals rose to the highest levels since pre-2021 peak holiday season.

Second quarter service performance scores covering Jan.1 through Mar. 25 included:
*First-Class Mail: 87.2 percent of First-Class Mail delivered on time against the USPS service standard, a decrease of 1.9 percentage points from the fiscal first quarter.
*Marketing Mail: 92.4 percent of Marketing Mail delivered on time against the USPS service standard, consistent with performance from the fiscal first quarter.
*Periodicals: 81.8 percent of Periodicals delivered on time against the USPS service standard, an improvement of .9 percentage point performance from the fiscal first quarter.
https://about.usps.com/newsroom/national-releases/2022/0401-usps-highest-service-performance-scores-across-all-mail-categories.htm

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