Direct Mail Savings Delivered (thysse.com)

Just about all digital marketing channels are less effective than they were a year ago, largely because of privacy regulations, judging by the State of B2C Conversational Marketing, a study released Thursday by Spectrm. Of the B2C marketers polled, 90.75% have seen channels decline, including these: Email marketing — 10.2%; Influencer marketing — 11.5%; SMS marketing — 10.2%; Social media marketing — 16.7%; Retargeting — 8.0%; Search advertising — 8.2%; Display advertising — 10.0%; SEO — 8.0%; Affiliate marketing — 7.7%; Skip: we’ve not seen any channels decline — 9.2%. One problem is privacy — 59% of marketers say that the issue and the regulations have caused channels to become less effective. And 41% said collecting zero-party data is more important than ever to them, while 29% disagree.

Well, it’s (finally) 2021. As we crawl carefully, still masked, out of the shadows of 2020, there is still much unknown. One trend I’m trying to understand is which way the external agency vs. in-house agency pendulum will swing. Some suggest that the multilayered crisis that was 2020 now has in-house teams shrinking due to the economic implications. The answer to this is to outsource marketing and creative to agencies, and save employee salaries, while giving companies the ability to flex the work – and the budget – up or down as needed. Things being what they are these days, the ability to quickly pivot your dollars and your direction is critical. But, I’d argue that there are compelling reasons and opportunities to work with an outside agency beyond the fiscal remedy. Even companies that continue to maintain an in-house team can benefit greatly from working with an outside agency: to support an overloaded team, deliver a shot of creative adrenaline or stir up habitual thinking with a new perspective. Learn more at: https://www.jschmid.com/blog/3-hidden-truths-of-hiring-an-outside-agency/

One day three statisticians went hunting in Maine. Out overlooking an open meadow, they spotted a deer, and the first one took a careful shot but missed by a yard to the left. Miraculously the deer never moved, allowing the second to take his shot, this time missing by a yard to the right. The third took his turn to aim and – BINGO! “We got it!” exclaimed the third with high fives all around. The marketing planning process can seem precisely like this, and people remember the misses more than anything. Sales and customer growth forecasting is complicated under the best of circumstances, and when planning for 2021, we’re all in for some difficult challenges. One basic principle of forecasting is to plan for normalcy, but this year was anything but typical, and there is still a great deal of uncertainty ahead. Several years ago, when we had more human interaction with our peers, I remember my colleague Matt Morton referencing the planning process as being “a bit of alchemy,” which stuck with me. I thought that was a great way to put it. Naturally, we’ll have previous results from which to work, but the real skill involves the ability to make sound assumptions for planning purposes. Get more at: https://cohereone.com/planning-in-chaos/?utm_medium=email&_hsmi=99162426&_hsenc=p2ANqtz-8Fe-e-x7FfpLs6vHkNUBAT-Qiz-lHoetPkpZ3bUZ_E7KVhQoQauWC908pY6r9_kJQFD3RcOl6hkg75lneVJTRK4snWbCwo_yJaUHmecdx01klgoPY&utm_content=99162426&utm_source=hs_email