It’s The End Of The World As Direct-to-Consumer Brands Know It, But Apple Feels Fine

Entering the New Year, consumers are adjusting to heightened prices, growing personal debt, and prevailing economic unpredictability, coming to terms with these conditions as the new standard. Nevertheless, this adaptation should not be misconstrued as indicating that consumers find themselves in an unchanged financial state compared to earlier times. Facing these hurdles, consumers have demonstrated remarkable fortitude, enthusiastically seeking out and taking advantage of New Year promotions. This consumer behavior has culminated in an unprecedented surge in sales for many businesses when comparing year-over-year figures.

As inboxes become more cluttered, mailboxes have become prime real estate. In fact, the latest data from the United States Postal Service shows that 73% of all households read their mail daily. Brands can cut through the noise and create memorable and tactile brand experiences by using and investing in technologies that take into account how customers interact with and use mail. Through their 2023 Monthly Mailing Promotions, the USPS is encouraging marketers, printers, and mailers to leverage advances in print and finishing technology to improve how consumers interact and engage with mail to drive customer engagement and response rates. Promotions range from using dynamic color and new print techniques to integrating mobile technology. Participants in these monthly promotions are eligible for significant discounts of up to 5%. This can add up to significant savings for big brands. One promotion to note is the 2023 Tactile, Sensory, Interactive Promotion which enhances how customers interact and engage with mail through multi-sensory experiences from visual effects, sound, scent, touch, and even taste!

Traditional search-engine volume and traffic to publisher sites is estimated to fall 25% in two years, with search marketing losing share to generative artificial intelligence (GAI) chatbots from Google, Microsoft, and OpenAI as well as other virtual agents, according to research published Monday. Alan Antin, vice president and analyst at Gartner, believes GAI tools will become the "substitute answer engines, replacing user queries that previously may have been executed in traditional search engines," forcing companies to rethink marketing channels and strategies. Organic and paid search remain vital channels for technology marketers seeking to reach awareness and demand-generation goals, according to data released in November 2023, but search and content generation is about to undergo massive changes.